Terms of Service

Welcome to Thelendo. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

If you do not agree with these terms, please refrain from using our services.

1. Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

These Terms apply to all visitors, customers, and users of Thelendo.

2. Products & Services

We strive to ensure that all product descriptions, images, colors, sizes, and pricing are as accurate as possible.

However, due to differences in screen displays and lighting conditions, actual product colors may vary slightly from those shown on the website.

Thelendo reserves the right to modify, discontinue, or update products without prior notice.

3. Pricing & Payment

All prices displayed on our website are listed in the applicable currency and may be changed at any time without prior notice.

We accept secure payment methods available during checkout.

Orders will only be processed after successful payment confirmation.

4. Orders

We reserve the right to:

- Accept or decline any order.
- Cancel orders suspected of fraud or unauthorized activity.
- Limit purchase quantities for certain products.

If an order is canceled after payment, a full refund will be issued according to our Refund Policy.

5. Shipping

Shipping times are estimates and may vary depending on your location and external circumstances.

Please refer to our Shipping Policy for complete details regarding delivery, shipping fees, and tracking.

6. Returns & Refunds

Returns and refunds are subject to our Refund Policy.

Customers are encouraged to review the policy before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to:

- Logos
- Images
- Product photography
- Designs
- Graphics
- Text
- Icons
- Videos
- Website layout

is the exclusive property of Thelendo or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Responsibilities

When using our website, you agree not to:

- Violate any applicable laws or regulations.
- Upload malicious software or harmful content.
- Attempt unauthorized access to our systems.
- Interfere with website functionality or security.
- Use our content for commercial purposes without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Thelendo shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Thelendo is not responsible for the content, policies, or practices of these external websites.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page.

Your continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Vietnam, without regard to conflict of law principles.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Thelendo

Email: support@thelendo.com

Phone: (+84) xxx xxx xxx

Address: Ho Chi Minh City, Vietnam